Terms of Use

This page sets out the terms that govern use of our platform and explains the relationship between us and our users. It describes your obligations when you register and play, how we manage deposits and withdrawals, and the rules that apply to promotions and disputes. By using the site you accept these terms and any updates we publish.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account is permitted per person, household and payment method. You must not share login credentials or allow others to access your account. If you suspect unauthorised access you must notify us immediately via customer support. We may suspend, restrict or close accounts where we suspect fraud, multi-accounting, money laundering or other misuse.

Eligibility requirements

To register you must meet the minimum age requirement and be located in a territory where our services are available. We may require identity verification and proof of address before you can place bets or request withdrawals. Providing false or incomplete information may lead to account closure and forfeiture of funds. Self-excluded players and those on national exclusion schemes must not attempt to re-register.

Acceptable platform use

You agree to use the platform for lawful purposes only and not to disrupt services or interfere with other users. Automated play, collusion, chip dumping and any attempt to exploit software or promotions is prohibited. We reserve the right to withhold winnings or close accounts where activity breaches these terms or is deemed fraudulent or abusive.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms published with each offer. Bonus funds are conditional and may carry wagering requirements, game contribution restrictions and conversion caps, as stated in the promotion terms. Some payment methods may be excluded from eligibility. We may void or reclaim bonuses where an account is under investigation or where promotional conditions are not met.

Deposits and withdrawals

We accept deposits in GBP (£) for accounts opened in that currency. Minimum deposit and withdrawal levels are displayed in the cashier and may vary by payment method; typically a minimum of £10 applies. Withdrawals are subject to verification checks and may be processed to the original funding source where possible. Processing times and any fees are detailed in the cashier and depend on the chosen method. We may delay or refuse transactions while we validate identity, source of funds or where legal obligations require further checks.

Dispute resolution

If you have a complaint you should contact customer support in the first instance so we can investigate. We aim to respond promptly and to resolve disputes fairly. If we cannot agree a resolution, we will explain any available independent dispute resolution options or escalation routes that may apply in your jurisdiction.

Updates to terms and conditions

We may update these terms from time to time to reflect changes in our services, legal obligations or operational practices. We will publish revised terms on the site and, where appropriate, notify you by email or account message. Continued use of the platform after changes have been published constitutes acceptance of the updated terms. If you do not accept revised terms you should stop using the service and close your account.